iK-FlybookStore associate clienteling

High-touch personal shopping on WhatsApp.

Enable retail associates to curate personalized digital lookbooks and share them directly on WhatsApp. Clients browse high-res style recommendations and purchase remotely or book in-store trials.

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FOR RETAILERS · BRANDS
iK-Flybook product interface
GET TO KNOW IK-FLYBOOK

What iK-Flybook helps you manage.

iK-Flybook enables retail store associates to become digital personal shoppers. Staff curate tailored product lookbooks on their phones and share them directly on WhatsApp with VIP clients to drive store visits and remote sales.

01

Curate personal lookbooks

Store associates hand-pick 4-6 complementary styles for a specific customer based on past preferences and upcoming occasions.

02

1-Tap WhatsApp sharing

Share interactive lookbooks with rich product imagery, price details, and size availability straight into customer WhatsApp chats.

03

Omnichannel checkout links

Customers browse the curated selection on their phone and purchase directly via digital payment or reserve for in-store trial.

04

Associate commission tracking

Attribute sales generated through WhatsApp clienteling directly to the responsible store associate to motivate floor teams.

DIGITAL CLIENTELING

High-touch personal shopping on WhatsApp.

When new seasonal drops arrive, store staff don't wait for footfall. iK-Flybook lets them curate capsule selections for their top 50 VIP clients and send high-resolution digital lookbooks in seconds.

  • Staff select styles, size availability, and personalized notes.
  • Customers receive a beautiful, interactive mobile lookbook.
  • Direct buy link enables remote payment with home delivery.
  • Option to reserve selected sizes for in-store trial appointments.
Personalized lookbook curation and WhatsApp clienteling.
Personalized lookbook curation and WhatsApp clienteling.
STORE TEAM MOTIVATION

Motivate associates with clear sales attribution.

Turn slow weekday store hours into proactive selling windows. Store associates earn recognition and incentives for sales completed through their clienteling links.

  • Individual associate tracking links attribute orders automatically.
  • Daily and monthly leaderboards celebrate top clienteling associates.
  • Automated follow-up reminders when customers open lookbooks.
  • Zero conflict between physical store sales and online fulfillment.
Associate performance and WhatsApp sales attribution.
Associate performance and WhatsApp sales attribution.
A LOOK AT THE PRODUCT

A selection worth sharing.

iK-Flybook curated photographic product lookbook and a customer’s mobile selection.
Curate a product selection and keep the customer conversation going.
FROM THE WORK TO THE WORKFLOW

A starting point for your store associate clienteling.

01

1. Select styles

Associate picks styles matching a VIP customer's preferences.

02

2. Send on WhatsApp

A personalized interactive lookbook link is shared via WhatsApp.

03

3. Customer shops

Client reviews items, chooses sizes, and pays or reserves for trial.

04

4. Store packs

Store packs the order for pickup or dispatches to client's address.

QUESTIONS ABOUT IK-FLYBOOK

A little more detail.

Can customers purchase directly from the lookbook?+

Yes. Customers can complete payments online or request store reservations.

Does it work with our existing product photography?+

Yes. Product images and attributes sync automatically from your iROMP® master catalogue.

Can store managers review messages sent by staff?+

Yes. Managers have audit visibility into shared lookbooks and client interactions.

How does it handle size availability?+

Lookbooks reflect real-time store stock, preventing customers from selecting unavailable sizes.

BUILT AROUND YOUR BUSINESS

Let’s find your fit.

The right product starts with the right conversation. Bring your current workflows, priorities, and questions to a demo.

Talk to the team

Walk through your day-to-day processes

Explore the product with your needs in mind

Discuss setup, integrations, and next steps

KEEP EXPLORING

See the wider portfolio.

SEEING IS BELIEVING

Ready to see iK-Flybook in action? Let’s talk.

Book a free demo today. Or message us directly on WhatsApp / call +91 92070 60552.

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